"Andrej is a valuable member of our customer support team. He has deep product knowledge and is especially skilled at helping customers with our API and SQL integrations. This enabled him to resolve tickets quickly, even in complex cases. He also goes beyond just answering customer's questions, offering proactive guidance and suggestions to customers on how to get more out of our product."

– Peter Caputa, CEO at Databox

"Andrej and I started at the company at the same time, but he was much quicker in picking up everything and was instantly seen as someone who was results-oriented. He spent some time working in Sales Development, driving leads for the Sales team, and then joined us in Customer Support to teach us what he's learned and share all of his tricks with us. He is a good team member above all, always striving to show up for his colleagues and help them improve and succeed. He is very tech-savvy and has done numerous presentations for the whole team to help us grow together and handle technical issues more easily. When he joined Customer Support, coming from Sales Development, he was 200% of his target in the FIRST month of joining. I have never known him to be below target or expectations in anything. If you need someone to complete your team and tie everything together, who will not only achieve his goals and targets but will also help the team grow and be more effective together, Andrej is that person."

– Katarina Jovanovic, Customer Support Specialist at Databox

"I’ve had the pleasure of working with Andrej over the past two years, having hired him into our Customer Support Specialist role, where he’s since reached a Level 2 seniority. Right from the start, Andrej’s valuable technical experience stood out. It allowed him to troubleshoot complex cases quickly and collaborate closely with our technical support team, which made our entire process faster and more efficient. Andrej isn’t just technically skilled; he’s a top performer who’s led trainings to deepen our team’s product knowledge and efficiency. He’s been instrumental in implementing a new process to identify when a customer would benefit from a call rather than continuing in chat, and he’s shared that know-how with the team, improving our overall results. He’s also supported our Sales Development team by identifying leads and asking the right discovery questions to pinpoint opportunities. In short, Andrej is focused on helping customers, sharing knowledge, and making sure our team runs smoothly. He’s a dedicated and impactful member of the team, and I’m happy to recommend him."

– Emil Korpar, Director of Support at Databox

"I had the privilege of working closely with Andrej, and I was consistently impressed by his professionalism and dedication. He is incredibly hard working, punctual, and reliable, which makes him a trusted team member that everyone could count on, even in fast-paced or high-pressure situations. What stands out most is his strong technical knowledge and adaptability. Andrej has a natural ability to quickly learn new things, troubleshoot challenges, and share insights with the team in a way that makes complex topics easy to understand. His tech-savvy approach allowed us to work more efficiently and often inspired me to explore smarter ways of doing things. Beyond his skills, Andrej is a great colleague and always ready to help. I could rely on him anytime, and his supportive nature made working together both productive and enjoyable. Any team would be fortunate to have him."

– Jelena Cvetkovic, Customer Support Specialist at Databox

"I highly recommend Andrej Glavnik for any opportunity. He is a hardworking and dedicated professional with a wealth of experience and expertise in Cyber security. He is a skilled communicator and a team player, always willing to go the extra mile to ensure projects are completed on time and to the highest standard. He has a great eye for detail and is able to effectively problem-solve, making him a valuable asset to any organization. I have no doubt that he will be a valuable asset to any team."

– Andrea Bučko, Faculty Colleague

"I had the pleasure of working with Andrej during his years as a Customer Support Representative at Databox. Andrej brought a strong technical foundation and a proactive approach to problem-solving. He consistently went above and beyond to ensure customers received timely, accurate, and thoughtful support. Whether he was troubleshooting complex issues, onboarding new users, or creating helpful resources, Andrej always kept the customer experience front and center. Andrej was always very collaborative by nature. He partnered closely with all teams to surface customer insights and drive improvements across our platform. His ability to translate customer feedback into actionable ideas helped enhance workflows and strengthen overall service. Andrej was a trusted partner for both customers and colleagues. He approached every challenge with a positive attitude and a solutions-oriented mindset, setting a great example for the team."

– Tory Ferrall (Sher), Director of Revenue Operations

"I had the chance to work with Andrej as his mentor as part of a professional development initiative aimed at deepening communication and strengthening advanced technical skills. He was selected as one of the individuals in the company with strong potential for growth, and he lived up to that recognition. Throughout our mentorship, Andrej demonstrated a genuine commitment to learning. He was not only an attentive listener but also proactive in bringing up thoughtful topics and applying newly acquired knowledge in practice. Beyond his technical growth, Andrej is a fantastic communicator and team player. Working with him was effortless, and his positive attitude made our collaboration both productive and enjoyable. I’m confident he will continue to thrive in any team or challenge he takes on."

– Dragana Prica, Technical Support | BI & Data Solutions

"I had the privilege of working with Andrej at Databox for the past couple of years, where we collaborated closely on SaaS projects, prospecting, various tasks, etc. Andrej is a great professional and always a team player and ready to help others. Beyond his technical and professional expertise, Andrej is a thoughtful teammate who raises the bar for everyone around him. I highly recommend Andrej to any company!"

– Dragan Gajic, Digital Account Management professional